Privacy Policy
This Privacy Policy explains how Ivan Ee, doing business as ContentBrain ('we', 'us', or 'our'), collects, uses, and handles your personal information when you visit www.content-brain.co or purchase our product.
We keep this simple because ContentBrain is a one-person operation selling a single digital product. We do not run a complex data platform, and we do not sell your data to anyone.
1. What Information We Collect
We only collect information you voluntarily provide to us, which may include:
- Your name and email address (when you purchase at checkout)
- Your payment details (handled entirely by our payment processor, we never see your card number)
- Any messages you send us directly via email
We do not require you to create an account on our website. We do not collect sensitive personal information such as your NRIC, passport number, or financial account details.
Our website may automatically collect basic technical data such as your IP address, browser type, and device information through standard web analytics tools (e.g. Google Analytics or similar). This helps us understand how people find and use our site.
2. How We Use Your Information
We use your information only for the following purposes:
- To process and fulfil your purchase (deliver the ContentBrain files to you)
- To respond to your questions or support requests
- To send you updates about ContentBrain if you have opted in (you can unsubscribe anytime)
- To improve our website and product based on general usage patterns
We do not use your information for automated decision-making or profiling.
3. Who We Share Your Information With
We do not sell, rent, or trade your personal information. We may share limited data only with the following service providers who help us operate:
- Our Merchant of Record payment platform, who processes your purchase and handles all payment data under their own Privacy Policy.
- Email service providers, if you contact us or subscribe to updates, your email may be stored in a basic email tool (e.g. Gmail).
- Web analytics tools, anonymised, aggregated data about site visits (no personally identifiable information is shared).
All third-party services we use are required to handle your data responsibly and in accordance with applicable privacy laws.
4. Cookies
Our website may use basic cookies to remember your preferences and help the site function properly. We do not use cookies to track you across other websites or serve you targeted advertising.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some features of the site.
5. Data Storage and Security
We are based in Singapore. Any personal data you provide is stored and processed in Singapore, or by our third-party service providers in their respective locations.
We take reasonable steps to protect your information from unauthorised access or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
We retain your information only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law.
6. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent to our use of your data (where applicable)
To exercise any of these rights, email us at contentbrain.help@gmail.com. We will respond within a reasonable timeframe.
7. Links to Other Websites
Our website may contain links to third-party sites (such as our payment provider or Anthropic's website). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ContentBrain · Ivan Ee · contentbrain.help@gmail.com